Effective Date: August 26, 2026

High Velocity Gunworks ("High Velocity Gunworks," "HVG," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, communicate with us, make a purchase, request service, schedule an appointment, or otherwise interact with our business.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Mailing and billing address

• Email address

• Telephone or mobile phone number

• Order and transaction information

• Appointment and service information

• Communications you send to us by email, telephone, text message, website forms, or other methods

• Other information you voluntarily provide in connection with a purchase, service request, appointment, or inquiry

Our website may also automatically collect certain technical information, such as IP address, browser type, device information, referring pages, and information about how visitors use our website.

How We Use Information

We may use information we collect to:

• Respond to customer questions and requests

• Communicate regarding orders, appointments, transfers, pickups, repairs, services, and other transactions

• Provide customer service

• Process and fulfill purchases and service requests

• Send transactional or informational communications

• Maintain business and transaction records

• Operate, maintain, and improve our website and services

• Prevent fraud or misuse of our services

• Comply with applicable laws, regulations, licensing requirements, and legal obligations

SMS and Text Messaging

Customers may communicate with High Velocity Gunworks by SMS or text message. Text messaging may be used for customer-initiated conversations and for customer-service and informational communications relating to inquiries, appointments, orders, transfers, pickups, repairs, services, and other interactions with our business.

Message frequency varies depending on the customer's interactions with High Velocity Gunworks. Message and data rates may apply.

Customers may opt out of SMS communications at any time by replying STOP. Customers may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

SMS opt-in information and consent will not be shared with, sold to, rented to, or provided to third parties or affiliates for their own marketing or promotional purposes.

We may use service providers as necessary to operate our communications systems and deliver messages on our behalf, but such providers may only use information as necessary to provide those services to High Velocity Gunworks.

Sharing of Information

We do not sell personal information for marketing purposes.

We may disclose information when reasonably necessary to:

• Provide services requested by a customer

• Process transactions or operate our business

• Work with service providers that perform functions on our behalf

• Comply with applicable laws, regulations, court orders, subpoenas, or other legal requirements

• Protect the rights, property, security, or safety of High Velocity Gunworks, our customers, or others

Any sharing described in this section does not include sharing SMS opt-in information or consent with third parties or affiliates for their marketing or promotional purposes.

Service Providers

We may use third-party service providers to support our website, communications, scheduling, payment processing, order fulfillment, hosting, analytics, and other business operations.

These providers may receive information only as reasonably necessary to perform services on our behalf and are not authorized by us to use customer information for their own marketing purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage, improve performance, and provide relevant functionality.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Data Security

We use reasonable administrative, technical, and physical measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, satisfy legal and regulatory requirements, resolve disputes, and enforce agreements.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. High Velocity Gunworks is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those services.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to High Velocity Gunworks through the contact information provided on our website.

High Velocity Gunworks
Napa, California
https://www.hvguns.com